Course curriculum

  • 1

    Creating A Positive Client Experience That Is Unforgettable

    • Introduction

      FREE PREVIEW
    • Engage the Five Senses

    • True Customer Service

    • Client Comfort Card PDF

    • Creating A Positive Client Experience Quiz-Part 1

    • Positive Messaging

    • Positive Messaging Through Negative Feedback

    • Client Feedback Survey PDF

    • Review & Closing

    • Creating A Positive Client Experience Quiz-Part 2

Blow Out The Nagativity

Includes cute collectable pin & certificate upon completion!